Please note: Tracking numbers can take a day or two to begin updating after being assigned.
Fast Shipping items:
USA: 4-10 days
Canada: 7-10 days
USA/Free Shipping Countries: 12-20 days
Other International: 21-40 days
On a rare occasion, please allow an extra week to account for variables in transit.
Each item's product page indicates its estimated shipping time.
All factory-direct items from overseas are handed off to USPS, Canada Post, or your country's mail carrier when departing origin country.
If you would like to add an e-mail address or mobile number for tracking updates, please refer to your original Order Confirmation message for the link to your personal order status page. The order status page gives you the option to add an e-mail or mobile number, and even opt into updates via Facebook Messenger.
Please keep in mind that "Delivered By" dates are an estimate provided by the courier and are subject to change. A number of factors on the courier's end can cause a package to miss its estimated delivery date.
Most commonly we see this when a package arrives at the destination post office after the trucks have departed on their daily route. It is usually sent out the next day. Please reach out to your package courier for more information.
For order or shipment questions please contact us via e-mail, live chat, or phone and be sure to include your order or tracking number. We will research your shipment promptly.