Please note: Tracking may take a few days before beginning to update. Tracking numbers are often assigned at the beginning of package preparation.
USA/Free Shipping Countries: 8-16 days
Other International: 21-40 days
On a rare occasion, please allow an extra 4-7 days to account for variables in transit and carrier delays.
USA: 4-10 days
Canada: 7-10 days
Each item's product page indicates its estimated shipping time.
All factory-direct items from overseas are handed off to USPS, Canada Post, or your country's mail carrier when departing their origin country, which ensures a timely delivery.
Please keep in mind that "Delivered By" dates are an estimate provided by the carrier and are subject to change. A number of factors encountered during transit can cause a package to miss its estimated delivery date, or even be delivered earlier.
We send an automated tracking update once your item is en route. You may subscribe to further tracking updates or change where they are sent by entering your e-mail address and/or mobile number in the box above. You can unsubscribe from these updates at any time by using the link at the bottom of each message.
Please refer to our shipping information page for additional information.
For order or shipment questions please submit a same-day support ticket. We will research your shipment and answer any questions you have promptly.